Thursday, 10 August 2017

A comparative study between VoIP services and GSM

GSM, in simple words, are the sim cards we use to make calls using smart phones. Thanks to VoIP, things have changed for the better. Because of the introduction to VoIP services in India, GSM calls have been reduced drastically especially, with regard to international calling because of VoIP offers like unlimited calling plans VoIP to USA, UK, Canada, Europe etc.


Here are 6 points which shall give you a comparative analysis with regard to which is better- GSM or, VoIP:

1. Cost of international calling: Imagine, you're an Indian and, want to fly to the USA- would you buy a local sim or, opt for the holiday number by VoIP providers which is way more cheaper? VoIP is taking over GSM, traditional calling systems and so on at a very fast pace for the better.

2. Prices for local calls: When you opt for SIM cards, keep in mind the tariffs for each call you make within the country- it should not be expensive for you. Which is why VoIP calls are a great choice to make- enjoy unlimited calling plans VoIP!

3. Internet connection availability: GSM does not need the internet unless you install apps like WhatsApp, Facebook etc. and make VoIP calls via that. However, when it comes to VoIP solutions, it's a must to own a good internet connection as data packets are sent across via this channel which cannot be compromised.

4. The level of protection of SIM cards: It's easy to commit SIM card frauds, block the SIM and so on. You may or may not come to know the source. However, if you look at the way VoIP functions, it's a cakewalk to track down the sinner. Make this system anti- fraud with VoIP providers in India and all across the globe.

5. A number of communication channels: Did you know, VoIP providers can readily provide with 16, 32 etc. connections- what about SIM cards? Just to receive 1 duplicate SIM card, there will be so much ruckus and, it's impossible for 32 connections from the same connection!

6.  Technical support:: Since VoIP is a technical product in comparison to GSM, there's up-to-date 24*7 customer services available for the customers of VoIP. However- look at GSM, something goes wrong and, they shut down and come back to take calls once the problem is over in order to escape explaining to their customers what exactly went wrong!

You've got a clear difference between 2 services, providing with so much difficulty as well as ease- now, it's your turn to pick out the right choice! Especially, businesses!

CONTACT

IP Momentum
2nd Floor,#70/25,
80 Feet, Circular Ring Road,
4th Block, Koramangala,
Bangalore-560034,
Karnataka, India.

Sunday, 30 July 2017

VoIP Tutorial- A Deep Understanding About VoIP

Let's get to the root of VoIP- what exactly is VoIP?

Voice over Internet Protocol (VoIP) is a technology wherein, data packets are the medium used to transmit information from one point to another over using devices like computers, phones etc. It's an affordable alternative to make calls especially, international calls. You'll save huge amounts of money once you switch from PSTN to VoIP services with just monthly fees, all thanks to unlimited calling plans VoIP, toll- free number plans and more.

All you need is, is an IP phone, quality broadband connection, VoIP headsets to go about basic VoIP calling on a daily basis.



Here's how VoIP works:

Voice is converted via an ATA or, IP phone from analog signals to digital signals.
Then, it's sent in data packets to the desired location(s.)
Your call can be received by all kinds of phones without any glitches.
Enjoy multiple features like click to call, music on hold, video conferencing, call forwarding, etc. which is 100% beneficial for home VoIP, business VoIP and call center VoIP users as well.

VoIP is a very fast-developing technology however, not everyone's aware of it. VoIP providers all across the globe are trying to help prospects make the most out of it and let go off of PSTN. Not only is it affordable but, it's a shift from the traditional, time-consuming calling system, saving up on time, money, energy and more.


Also, you can receive and make calls no matter where you go, make calls PC- to- PC, phone-to-phone and so on which is one of the most basic yet, essential features of VoIP.

All who have an internet connection at work or, at home, try out VoIP services, reach out to VoIP providers in India, Singapore, USA, UK, and so on and make calls to anyone and everyone for free with unlimited calling plans VoIP.

But, do remember one thing- VoIP is basic, it's developing, it's wonderful- it's THE Present and the future!

But, what about the technicalities needed to get a VoIP phone or, a network installed?

All you need is (in most cases,) 128kbps broadband connection, a DSL/ Cable, T1 or wireless- all up to you!
Also, enjoy multiple perks by installing VoIP at your workplace as well as home like:
  • unlimited calling plans VoIP
  • smart features like call hunting, holiday number, etc.
  • 24*7 reliable customer services
  • flexibility and customization of plans
  • virtual numbers- toll- free number plans, vanity number plans
  • Portability and much more!

Contact:

IP Momentum
2nd Floor,#70/25,
80 Feet, Circular Ring Road,
4th Block, Koramangala,
Bangalore-560034,
Karnataka, India.

Thursday, 13 July 2017

How Exactly Are VoIP Calls Routed?

A friend once asked me what VoIP is and why people are so amazed by the idea of VoIP- I told him all about it- like, it stands for Voice over Internet Protocol, it's a flexible, IP based system and is apt for the trending business needs, modern communications and more. Most importantly, people are crazy about it because of it's affordability!

Post mentioning all this- he asked how VoIP calls are routed- I, being a VoIP service provider in India, paused and thought of it.

So, do you want to know about it as well? Let's do this!



Let's start with this- What is VoIP call routing?

It may seem simple but, it's a multi- diverse process. Take this as an example- PSTN's condition to call route was via data packets and not copper lines. That is exactly what it means- how calls are entertained or handled by technology of today.

Call forwarding- What's that?

That's another part to this blog- It's a method of call routing which is often made use of by companies or, working families wherein, they're away from home but, want to make sure that they only respond to the calls they receive.

For instance, an employee sets a rule that all the calls made to his work number are to be transferred to his cell every Wednesday and Friday. The entire re- routing process, in simple words, is called call forwarding. However, it can be routed to the entire team as well, wherein, the team member receives the call and the purpose is taken care of.

When it comes to enterprises, its an add on with regard to PSTN which is going to cost them a lot. Most companies did not encourage this service for a long time until, VoIP services in India came up.

VoIP call routing without PSTN

Please accept one fact- PSTN is almost dead and will definitely die in the near future. However, at the moment, PSTN is acting as a neutral ground which comes in as a second option with regard to making unlimited calls, long distance calls and more. However, with VoIP services rising and VoIP providers too, 2 important issues have come up- the caller ID privacy and policy issues and interoperability issues too!

VoIP call routing within enterprises

Business VoIP and call center VoIP come in the picture here wherein, companies need to connect with on another internally. It’s essential as it upscales and makes the entire process at work a little complicated because of assumed issues like the cost, the adding of connections bit and more. However, there are many VoIP services which provide with exceptional connectivity amongst enterprises, making it easy and affordable for the customers to make international calls via unlimited calling plans VoIP, toll- free number plans- USA, UK, Canada, Europe and more in no time, with 98% network availability guaranteed.


Give VoIP services a chance- if not at work, maybe, home VoIP? It's a very affordable source to make use of to make calls, use their additional features which we've only seen on TV like the voice mail feature or, faxing over IP, click to call and more.

Contact us 

Toll Free Number: 1800 11 2583
70/25, 80ft Circular Road, 
Koramangala 4th Block, 
Bangalore-560034, Karnataka 

Friday, 26 May 2017

How do VoIP services exactly work?

One of the latest trends for a long time now, VoIP services is still not known to a lot of us. And, that's just fine. VoIP is the way to change our perceptions about long- distance calling! With VoIP services, you can send out small data packets over the phone or any other medium via the internet. VoIP is the most beneficial style to make free phone calls as you can bypass several additional charges and evolve with technology as well.

VoIP is an exceptional, revolutionary technology and has immense potential to overcome major problems like expensive overseas, local calling, video conferencing and more.

VoIP is a very clever revolutionary of the wheel and has 300% capacity to uproot the traditional PSTN phone systems!


There are 3 kinds of VoIP services used commonly today:


1. ATA- Or, Analog Telephone Adapter is a way to connect your standard phone to your PC or, internet connection to ensure it's made use of with VoIP. ATA converts PSTN in to digital data transmission via the internet. VoIP providers like IP Momentum provide with affordable, unlimited VoIP calling plans all across the globe.  

2. IP phones- They're specialized phones which look like the regular phones with a cradle, buttons, handset and more. They're directly connected to the router and have all the software and hardware right on- board to handle your IP calls. Wi-Fi hotspot can be used to make calls anytime, anywhere!

3. Computer to computer- The easiest of all- there's no need pay for long distance calls! All you need is a microphone, a set of speakers, a sound card, and a high-speed internet connection. They have to pat monthly ISP fees else, they do not have any major charges.

VoIP services are an exceptional service with so many benefits to make use of. Be it their affordable calling rates to smart features like video conferencing, click to call, music on hold etc., there are VoIP providers in India like IP Momentum who guarantee all customer 98% network availability guaranteed and 24*7 customer support too.

It's a must for all of us to try and adapt to VoIP services and get in touch with VoIP vendors like these to evolve with technology. If not so, you'll get lost in the process of sticking to the past.

Contact us 

Toll Free Number: 1800 11 2583 
Email: info@ipmomentum.in
70/25, 80ft Circular Road,
Koramangala 4th Block,
Bangalore-560034, Karnataka

Friday, 28 April 2017

1 in 7 people are going to opt for VoIP services in 2017- True or false?

It's been predicted that over a million users are going to opt for mobile VoIP services by 2017 due to thankful reasons like dynamic technology, mobility, affordability and more.

VoIP Service Providers in India


However, in spite of VoIP services affordability factor, people may still be willing to pay for it- in fact, only a negligible will pay for VoIP services to their VoIP service providers.

According to a report by Anthony Cox, people are probably subscribing for VoIP services without planning to pay a cent for it.

However, the best VoIP service providers in India and USA, UK and several other countries, VoIP players have become more dignifies, sophisticated and more with regard to offering their VoIP services- be it business VoIP or call center VoIP or home VoIP. Also, they're finding ways to obtain profits from their services!

Following are a few findings which must grab your attention:


VoIP companies are opening their respective APIs to third parties like mobile operators to obtain revenues
4G is definitely going to accelerate mobile VoIP services sign- ups but, the overall revenues may be affected negatively

In spite of such intense competition, people are still signing up for business VoIP services due to reasons like quality video calling and efficient usage of several other smart features which VoIP solutions provide us with

VoIP has several benefits which no other service can provide with like unlimited calling plans VoIP, smart features like messaging over IP, holiday numbers, call forwarding, click to call, music on hold and more. In fact, the beauty of VoIP is that they're priceless- call centers, who barely make any profits can also make benefits by buying toll- free numbers, vanity numbers, etc.

It's just sad how we all want everything for free and have still not reached the level where we've let gone off PSTN services which are way more expensive and no-so-user-friendly and are probably going to take a long long time to make sure everyone switches to VoIP services!

Contact us

Toll-Free Number: 1800 11 2583 
Email: info@ipmomentum.in
70/25, 80ft Circular Road,
Koramangala 4th Block,
Bangalore-560034, Karnataka 

Monday, 10 April 2017

5 Reasons For Choosing VoIP Services

VoIP or, VoIP over Internet Protocol had an aim- to help all communicate all across the globe without any network glitches and to make affordable calls. The beauty of VoIP is it's phone bills- they're affordable and several VoIP service providers provide with unlimited VoIP calling plans.

Yes, VoIP services do have a couple of drawbacks which can be ignored to enjoy the most affordable, quality- oriented calling services.

Reasons To Choose VoIP


Following are 5 reasons for choosing VoIP services:


1. Make huge savings

Remember, the good, old yet, super expensive PSTN services? Yes, it was a milestone for us but, the new milestone is VoIP. When it comes to PSTN services, the bill is issued on the basis of a number of minutes spent on talking whereas, VoIP service providers in India and other countries provide with unlimited calling plans VoIP, making sure they pay only a certain, minimal amount and talk overseas endlessly! Studies have shown that, compared to using a PSTN line, using VoIP can potentially make you save up to 40 % on local calls, and up to 90 % on international calls.

2. Simultaneous conversations

There are several VoIP providers in India who have come up with several smart features, one of them being video conferencing, and more which help multiple people communicate at a time. It can vary from more than 1 person to an entire team! VoIP compresses data packets during the process of transmission, making sure more data can be handled by the carrier.


3. Multiple smart features

Be it business VoIP or call center VoIP solutions, smart features are always a plus point for your businesses. Be it the voice mail feature or, click to call, music on hold, call forwarding and more, it's always a plus point because, you don't have to waste money on flying overseas or, you don't have to get up just to talk to a co- worker and more! You can save up on a lot of time just by making good use of these smart features.

4.Efficient usage of bandwidth

Did you know, about 50% of a voice conversation is all about silence? VoIP fills the empty gaps with data to save up on space, to prevent wastage. VoIP services have the ability to save up on space, compress data and more, preventing wastage of any resource you're making use of while communicating.

5. Flexible network layout

VoIP is not too specific with regard to its topology- however, VoIP services are best used when there is a high-quality Wi-Fi connection. While using VoIP, PSTN services' complexities are eliminated, bringing in the great management of data packets and more. Also, there's less equipment management.

VoIP providers are emerging today but, very few are quality- oriented.Yes, all VoIP service providers provide with the features mentioned above but, due to glitches like bad wi-fi connection and more, your VoIP services don't work out well.

Sunday, 19 March 2017

A small business VoIP phone service provider with big features- Which are those?

Not every business has an edge with regard to popularity, name and more. But, there are some small business VoIP service providers you there with these incredible VoIP solutions. Yet, it's not been up-scaled yet. As a customer, all you need is ease in settling down with the system. Here are a few features and must- criteria's which need to be focused down to while opting for you business VoIP provider. 

VoIP Features IP Momentum

Quality of Service- QoS, as the name suggests shall allow routers to prioritize- choose specific kinds of data traffic, ensuring high-quality service. This simple setting is very dynamic or can act on it's own and can transform any old basic router into a wonderfully capable device!


Dual bad wireless support- Be it 5 GHz or, 2.4 GHz, this dual band has the capability to transmit on 2 different frequencies. The traffic is very much separate, not cluttered even a bit. Yes, tri- band is the in- thing but, it's expensive. So, why not go for the dual band wireless support and make your office fit for all devices one just one router!

Solid number of LAN ports- Number of ports equal to number of devices which can be hardwired. Therefore, the ports too will be merrier. Gigabyte LAN ports are perfect for companies who aim big, are looking for great reliability and a boost for extra speed too

1 WAN port, please?- Wide Area Network is all about multiple LANs in different locations. A router, connected to LAN to the WAN is what's going to do the trick! Multiple WAN ports allow room for extra features like Load Balancing, WAN Backup and more

VLAN Support- VLAN or Virtual Local Area Network is a group of devices connected with one or more LANs. VLAN can help businesses separate their devices as per their departments or networks. For instance, take HR- it'll have it's agents connected with one another via VLAN.

Bottom line being, VoIP services are essential for businesses to expand- be it within the city or country or all across the globe- great inter connectivity are one of the reasons behind each MNCs success. For instance, you are calling from India, you wish to get in touch with the headquarter of your company which is in USA- It's only via business VoIP services that the communication will be success as, emails can be deceptive and verbal or video communication are way better than other kinds if, you can't get in touch with the people you been wanting to contact.

Contact:

IP Momentum
Toll-Free Number: 1800 11 2583 
70/25, 80ft Circular Road, 
Koramangala 4th Block, 
Bangalore-560034, Karnataka 

Monday, 13 March 2017

The Profit Crisis- Is it Really A Crisis?

Well, the way businesses are going today, it seems like there is a major profit crisis issue. In fact, a study recently found that of the 28 million small businesses in the US, about 83% are not profitable. This is the case only in the USA. Imagine the rest of the countries like India, UK and more. The statistics mentioned above can say one thing for sure- small businesses are likely to close leading to reducing job opportunities and no income for millions of people, families, etc. 

IP Momentum VoIP Crisis


How is it that majority of small businesses are failing to make profits? Turns out, it's all about the profit mindset. It's usually strategised for them as the 'bottom line' or the 'year- end profit.' Profit is considered to be the amount paid post paying all the bills. 

The problem here is, nothing is really left over. Profit is considered to be the final countdown or, a long last achievement. Well, profit ain't waiting for you to arrive, it'll be someone else's if you don't make it!

What small businesses need today is business VoIP phone service- VoIP solutions are just what you need. Why? Well, not only is it an investment, it's a great way for you to save in the long run. Not just save, save big! 

If you're a call center start- up, go for call center VoIP solutions. Remember, you have to make multiple calls outside India and it's going to cost you a lot if you do not sign up for VoIP services. You can choose global unlimited VoIP calling solutions wherein, you can make unlimited calls all across the globe at the most affordable rates. 


Also, you need perspective to solve this crisis- a new one. Your way of perceiving matters must change, every single bit of revenue shall contribute to your company's growth, giving you huge profits in the long run!

You can keep a certain amount as your profit. But, how will you pay your bills? Don't you worry- you’ll find a way out. You may end up drumming up more business or, find a better way to make things work!

As an entrepreneur, you must know how to get in touch and buy the best VoIP service or, succeed and make sure payments are made and profits are taken care of too. If you want your business to thrive, you've got to work towards it, make compromises and this and that. 

Owe it to yourself, your company your people, your family!

Adopt the newest aim- profit comes first!

Contact us 

Toll Free Number: 1800 11 2583 
70/25, 80ft Circular Road, 
Koramangala 4th Block, 
Bangalore-560034, Karnataka


Sunday, 26 February 2017

5 Major Benefits of Call Center VoIP Solutions

Call centers have so much work- why not help call centers obtain maximum profits, enjoy hard work? Here are 5 major benefits if call centers switch to VoIP service providers in India. VoIP solutions are very affordable, cost- effective, and does not need too much investment for great results!

There are several benefits to call center VoIP services. However, following are the 5 major benefits of call center VoIP solutions




Scalability- Growth now is just a phone call away! The beauty of VoIP for call centers is that they are very flexible- you may have to upgrade your VoIP software's once in a few years and that is the last thing you'll have to do post years of expansion and success. You VoIP service provider needs to grow with you which by the way, it's capable of!

Affordability- Call center VoIP is very affordable in comparison to PSTN services. Be it the monthly payments or, maintenance or up gradation costs, it's all affordable. Also, their global unlimited calling plans are the best!


Accessibility- Call centers' equipments can be confusing and daunting especially, when it comes to multiple calls! But, VoIP providers take most responsibilities and lighten the shoulders of VoIP service providers in India! The VoIP provider shall make sure that he provides you with the most accessible VoIP solutions!

Reporting- Well, what's the heart of any call center? It's the phone calls, right? So, with effective and accurate tracing and reporting shall help you work on each employee of your call center. Look for the right provider of VoIP in India to help you track down each movement of your employee at work!

Smart features- Well, it's essential for call centers to have fun. Which is why, call center VoIP providers are providing them with several smart features which are fun to use and very essential too- features like click to call, music on hold, predictive dialing and more! Also, do not settle for options you need- explore- see which feature may make you huge. For instance, look at the video conferencing feature or, messaging over IP feature- the probably are not needed in any call center. However, what if you want to make yourself available to your callers using any mode of communication you wish to?

You need to have an open mind for everything- especially, call centers.  This is an expanding business. People are increasingly joining call center. However, they're not being able to stay back due to the right kind of employee engagement. 

Remember, you respect your employees, they’ll respect you back!

Make the most out of VoIP services and see the change. 

Contact us:

Toll Free Number: 1800 11 2583 
70/25, 80ft Circular Road, 
Koramangala 4th Block, 
Bangalore-560034, Karnataka 


Monday, 20 February 2017

How Call Center VoIP Solutions Enhancing Medium And Small Scale Businesses

Call centers, my friends are not just about expensive infrastructure or rows and rows of cubicles! Today, call centers are referred to as a set of features that aims towards great management of call flow, efficiency and more. All thanks to call center VoIP solutions, all sizes of businesses can benefit from this wonderful technology at affordable rates!


A call center today will definitely save you lots of money-

There was a time when call centers were meant for only he, well- established businesses. Call centers were considered to by lavish expenses due to their expenses and this and that. Now, that ain't really the case, all thanks to VoIP for call center. It helped employees connect with one another, get in touch with them when in doubt, while talking to clients, video conferencing and more. Don't you worry- it's all affordable! With several VoIP service providers in India, you can enjoy global unlimited VoIP calling plans, UK toll- free numbers and more! All this leads to increased mobility, lower hardware costs and more. Also, with the introduction of VoIP headsets, employees now are able to walk around freely, not damage their bodies and multitask well, leading to great productivity!

VoIP for call center has several features which are great, aiming to improve the productivity of call centers as a whole:

Call center reporting- It's all about real- time monitoring of key metrics, agent performance and more! It helps in the generation of reports, which are used for call center performance, individual contribution and more! Make the most out of accurate prediction of call flow and help your employees rise above all, leading to great customer engagement, brand loyalty and image too
Call Queues- This feature allows businesses to route calls to the right place or department or team. It reduces wastage of time, development of accuracy, great professionalism and more!
Business integration- It helps integrate various business tools in one to create a huge, powerful platform! The 3rd party applications like CRM software are capable of transferring data efficiently

At the end of the day, no matter how good your VoIP service provider is, your employee engagement, satisfaction and more matter the most- it's essential for businesses, irrespective of their sizes to know that businesses run because of them and it's a must to keep them happy. Only then will they keep the clients happy- it's like a chain!
VoIP (Voice over Internet Protocol) is a present day innovation that permits clients to make telephone brings over the web instaed of utilizing routine phone administrations. It is a gathering of advancements for the dispatch of voice interchanges and sight and sound sessions over web convention systems. All the customary phone applications can be keep running on VoIP - applications like outbound call focus applications and inbound IVR applications can likewise utilize VoIP administrations. VoIP calls are like general telephone calls, yet the main contrast is that brings are made over a broadband fast web association rather than conventional telephone lines.

VoIP Service Providers offers an extensive variety of VoIP web telephony administrations and answers for business and private clients. They by and large give VoIP equipment and different related administrations to the clients.

These days most clients are supplanting their conventional phones with VoIP frameworks as they have distinguished some advantages of the framework. In the event that a client has a rapid web association, then its a right alternative for them to contact a VoIP Service Provider and get an association.

7 Reasons to put resources into VoIP Services


Practical: As we as a whole know phone call rates can prompt broad bills particularly when expansive number of calls are being made, or worldwide calls are being made. Be that as it may, on the off chance that you picked VoIP Services your call rates will be less when contrasted with conventional phone call rates. It additionally offer arranges that permit you to pay for what you utilize.

Availability: Using VoIP is profiting from its vast number of components like call directing, propelled call reporting, voice message to email and call nearness which can make your VoIP encounter extremely rich and refined, for both business and individual use. Furthermore, it is likewise easy to understand as the outward appearance is some what same like the telephone framework.

Adaptability: With this VoIP framework you can work either from the solace of your home or out on a business trip, you have to quite recently sign on to a remote framework and get all the advantages readily available. This framework likewise permits you to make call to one individual and dial different augmentations and converse with colleagues.

Moderate Implementation: VoIP permits you to specifically test it out on some portion of your framework, it is not required to introduce at the same time, you can require significant investment to introduce it. This framework gives you an alternative to gradually move your telephone framework and on the off chance that if your not content with the augmentations you can stick on to your more established adaptation.

Versatility: Because VoIP frameworks essentially depend on web to exchange information and make calls it can be effectively extended, and it is extremely easy to include new lines, and numbers to the current one. Including more lines may require costly equipment modules yet for this situation you have to recently add more telephones to your system to grow.

Dispense with Phone Wiring: VoIP framework won't require new cabling rather it utilizes your current web links. By this you can stay away from telephone wiring and simply make including or moving of augmentations at a simplicity. As you evacuate your present phone association you have the choice to kill all the cabling in your building.

Less demanding to oversee on account of web/GUI based arrangement interface: An Internet Protocol Private Branch Exchange (IP PBX), is an autonomous telephone organize that can be kept up by means of an electronic setup interface or a graphical client interface (GUI), allowing you to effortlessly oversee and modify your telephone framework. Restrictive telephone frameworks have testing interfaces to utilize which are generally intended to be utilized just by telephone experts.

Putting resources into VoIP Services bodes well for both new businesses and built up associations, as it is clearly a more reasonable innovation to utilize and embrace. Our VoIP Services are a great deal more worthwhile when contrasted with different frameworks as it diminishes upkeep and administration costs furthermore the call costs. So VoIP ought to be the undeniable alternative for all the organizations. Quickly contact a Best VoIP Providers now to oversee costs.

Friday, 10 February 2017

Make The Most Out Of Your Internet Connection – Pick VoIP Services

In today's time, there are probably no companies which do not sign up for broadband connection. 
CRM systems, accountancy platforms and website for file- sharing are all essential in today's time of the internet. Modern businesses equals compulsory internet connection- that's what they have in common, the one and only thing. 



What's the conclusion you get from this?

Use VoIP services to make calls anywhere and everywhere with the help of the broadband connection. 

VoIP in India came into existence a long long time ago. Now, it's progressed to a cheap yet, quality- oriented substitute for PSTN services! It offers a wide range of global unlimited calling plans which are cost- effective. 

                                  Also Read:  Call Center VoIP Trends

VoIP service providers in India also provide with several smart features which are fun to use and are very cost effective and beneficial too like click to call, video conferencing, faxing over IP and so on. 
As a matter of fact. There's nothing to lose but, everything to gain from your company if you switch to the best VoIP service provider. 

Another plus point is that you can use your resources to their fullest as well! 

If you are a broad- minded company/ human, you'll definitely sign up for business VoIP- you'll enjoy so many benefits like, rise in ROI, employee engagement and satisfaction and above all, huge profits in the long run! Also, you'll be saving up on a lot of space- For instance, you need a separate faxing equipment to send faxes. With the faxing over VoIP feature, you do not need that machine!
Also, you do not have to keep all your employees in one office- you can open up branches and spread over miles. 

Moreover, if you are overseas, you can use the holiday number feature of VoIP services and not miss out on any calls. Plus, if you want to track any employee down or, there's any other problem, features like auto- attendant, call forwarding and so on play a great role for virtual offices!
Neither will your client know where you are, nor will you miss out on any potential business opportunities if you sign up for the best VoIP service provider. 

Most importantly, toll- free number plans shall help you gain more customers because- free- calling, you know!

You do not know the power of the internet- it can build virtual offices in barely any money, all thanks to VoIP service providers in India! In fact, you can move anywhere and your VoIP service provider will make sure they too cooperate with you moving.

Contact


IP Momentum
Toll-Free: 1800 11 2583


Monday, 6 February 2017

5 Call Center VoIP Trends to Watch out For in 2017

In the year 2012, ICMI compiled the trend of call center VoIP solutions in one and said that the following are the trends until 2016:

  1. Meeting service agreements
  2. Customer satisfaction
  3. Increasing agent productivity
  4. A rise in sales and profits
  5. Lowering operations cost

Now, in the year 2017, things have changed, as predicted. So, here are the trends for call center VoIP solutions for the year: 


1. Chatbots


The internet is taking over, technologies are becoming more and more dynamic as the years are passing by. Chatbots is one of technology’s product wherein there's a demand for more convenient and faster service. Chatbots are being adopted by several call centers – they get in touch with customers, interact with them as per the keywords used (the keywords act as triggers.) This technology is just perfect for tasks like requesting for account information or for bill payments through automated systems, lessening the overall task of employees.

2. Customer service via social media



As you know, most of the customers you're serving are active in at least one social media site. Make the most out of it and engage your customers using social media platforms. It's become quick customer service! Also, it makes a huge difference to establish a call center's presence online, giving your clients another mode to communicate with you- more customer- centric.

3. Employee engagement


A must-Be it business VoIP phone service or residential VoIP or any other business, employee engagement is a must! You spend months and years of your time, resources and so on, on him and lose out on him for just one reason- the right kind of employee engagement. Employee engagement activities like building employee morale, emotional attachment towards to company, team building activities, feeling important in the company are a few of them. Remember, if you lose out on him, it's going to be hard to get back on track!

4. Overall customer experience


Just like the employees', customers also need to have a valuable experience which they can cherish forever and never let go off! Remember, if you make the customer happy, it's the company's success- it's going to lead to brand loyalty, a rise in the brand image, leading to more and more conversions and so on. It's important to provide each customer with them- centric experience. They too need to feel wanted and important.

5. Technology Ecosystems


Every moment, a new technology arises. Remember, you need to be updated with these technologies and upgrade from time to time. Else, you'll fade out sooner than predicted. Make use of smart features of VoIP services like analytic reporting, call recording and so on to work on your overall productivity.

Above all, it's essential to understand your clients. What they want, why they want it and how to provide them with it! It's psychological, the happier you keep your clients, the happier your company will be.

Sunday, 22 January 2017

A Wise Note For All The Businesses- Go For Business VoIP today!

The time's over when only the rich companies, the high- class companies could afford to spread all across the globe. With business VoIP solutions by several VoIP service providers available at cheap prices, businesses can grow in all sizes and can communicate with several prospects and clients all across the globe!


A long time ago, before the VoIP business revolution came in, only MNCs could afford to go global. Reason being, these businesses could afford to open 'physical offices' in several countries. The cost of opening an office at a new location, equipments and so on were affordable for them. 

However, today, no matter how big or small your business is, you can widen your range just by installing business VoIP solutions to attain global reach. However, there are a few hurdles.
In this blog, you'll be exploring with me the most common obstacles which businesses face while trying to reach the entire globe and, how they can be solved with the help of VoIP business solutions! 
Remember, your business must be able to keep in constant touch with your customers, irrespective of the country- in or out of your headquarters.

             Also Read: The Versatility of Vanity Toll- Free Numbers

For instance, your business is based in India. You have customers in the US, UK and so on. You as the owner want to make sure that you make your employees can get in touch with your clients by NOT dialing internationally.

Here's the easy solution- Switch to global unlimited calling plans, unlimited VoIP calling plans to the USA, UK and so on(if your audience belongs to a specific country.) Since you are a company based in India, all you need to do is, visit the best VoIP provider in India and sign up of toll- free number plan to the US, with features like click to call, call forwarding, your company will never miss a call! Your customers can call you anytime, anywhere, free of cost!

In today's time of constant competition and growth, you need a VoIP service provider that will help you keep up with your business.

The PSTN or traditional service providers need physical equipment and hardware. And, your company needs to purchase a new equipment each time a new employee joins! It's just not scalable if you want your business to grow- all your money will go in installing phones and so on. 

The solution: With business VoIP phone service, it's simple to add users and extensions to your phone system. All you have to do is, get in touch with your VoIP service provider and they'll take care of the rest!

Business VoIP services are just perfect for growing your business and helping your employees connect with one another! Also, closing deals overseas, at affordable rates and so on with VoIP services is going to help you make profits as a whole. Above all, you will see the change in your employees once you install VoIP services and solutions- they'll be happier and more productive too!

Thursday, 19 January 2017

The Versatility of Vanity Toll- Free Numbers

Toll- free numbers, as we know are a fixture in the corporate sector. It carries a 50- year- old history at it's back- that is several lifetimes ago in the telecommunication world. 



Did you know? The very first 'automated collect call' number was introduced by AT&T in 1967.
It's very wrong on our part to think that toll- free numbers are out- dated. That they are old and it's no big deal to make unlimited calls. Yes, you can be forgiven to think so ill about toll- free number plans. However, that's how it all began- communicating from one country to another at cheap prices and most importantly, connecting with all!


Those '1-800' numbers are still huge businesses and are regarded as extremely valuable assets to those who make use and deal with them every day!
Here's a question for you- does your company require a toll- free VoIP plan? If so, how much does it cost? What are it's benefits? Most importantly, what's the best way to get one?
It always makes more sense to know how toll- free numbers work, how they've changed in recent times and their benefits before you plunge into anything more complicated.

The history of the toll- free number (1-800) is extremely fascinating but, all you need to know is that they do not come free of cost. The original set- up was that it was a courtesy to customers as they would make expensive long distance calls. With this business, the call started playing the charges, not the caller! Back then, when this idea was fascinated, the toll- free rates were extortionate, a lot more high than regular calls. Which is why, toll- free number plans were used by big businesses who were capable of handling the expenses monthly. Later, came Bezerk, the company which made toll- free numbers accessible to a wide range of businesses.

Post this, came vanity numbers wherein, the numbers were too easy for the public to remember- 1-800- Burgers anyone?

Toll- free number VoIP service plans in India and several other countries were introduced to just one service provider- once you left it, you had to leave the number behind as well.
In the year 1933, the FCC passed a rule that all 1-800 or toll- free numbers must be portable.
With so many positive developments, toll- free numbers in USA, etc. became popular and FCC reserved more prefix numbers- from 822- 888.

Why toll- free numbers? 
They're very professional. 
Getting your brand's toll- free number definitely legitimized you in the business but, it gives you national presence as well. Toll- free number plans help businesses grow on a national and international level which is what each business needs!

An exceptional marketing tool.
The moment you print your toll- free number on your marketing materials, it's extremely busy to get your customers or potential leads! They can call you from anywhere and psychologically speaking, 1-800 number is still very powerful. They assume it to be a free calling number and call without thinking twice.
Vanity numbers- easy to remember but, difficult to forget! A survey found that 84% individuals remembered a billboard toll- free number in a span of a few seconds, 72% heard it over the radio and so on. 
With multiple toll- free numbers, you can text your marketing campaigns better. Each number takes care of each campaign, determining the success of each of them.


Toll- free number plans are an island of familiarity in the world of mobile phones!

Dramatic but, true- a 1-800 number centralizes things no matter what your location is or, how scattered your mobile workforce may be. One contact number and, all will reach you no matter where you go, what you do. Most importantly, you don't even have to change your business cards all the time as the number is the same!

Contact:


IP Momentum,
Web: www.ipmomentum.com
Email: info@ipmomentum.in
Toll-Free: 1800 11 2583

Sunday, 8 January 2017

Why do Small Businesses Need to Adapt to Small Business VoIP?

Your ever-growing small business needs a small business VoIP service that provides with just what you want. You need a VoIP service provider who seems to be fitting in into your system. There are several VoIP service providers in India which provide with customized plans, consisting of several smart features and this and that which shall help you meet your business requirements. 



With an exceptional VoIP system installed and efficiently running well in your company to reach out to each and every employee out there for you and your employees, you shall be able to work more efficiently. Therefore, attaining a lot more than you used to in a very brief period of time. 
              
                        Also Read: The Feature Of VoIP

It's fun when you enjoy several benefits of being aware of the fact that your VoIP services and solutions provider is the most reliable of all- especially while handling important business matters. There are several other benefits which shall help your brand accomplish heights:

Schedule your respective business hours: Enjoy working virtually whenever you choose to, from any location! All you need is one designated telephone extension from your VoIP service provider and your clients will be able to reach out to you anytime, anywhere by dialing just one number. The call can ring through your smartphone as well. Outgoing calls can also be taken care of with this number. Point being, whether you're at the airport or, at a hotel, or wherever, you can keep track of your official activities. 

Telecommute with ease and style: Enjoy advanced communications system which can help you connect you with any office or even with everyone who is a part of your company at the same time irrespective of the locations. All thanks to VoIP service providers in India, you can now dial a single extension and you can get in touch with Europe of the US!

Usage of diverse messaging features: This is a wonderful feature to use as you can make use of voice mail transcription where you can read your voicemails in the middle of your meeting or even during an argument at home as it's inappropriate or impossible to listen to them no matter how important they are. Or, you can also send out those transcriptions via e-mail or fax to whosoever you wish to anytime! This is a very sophisticated feature as it makes sure you do not disturb anyone and do what you have to at a particular point in time.

Request multiple contact numbers: VoIP service providers often provide with multiple phone numbers to their clients either, for free or by paying a very nominal fee. Several VoIP providers in India and several other countries provide with virtual faxing options, toll- free numbers and so on. The best VoIP service will also provide you with a wide range of unlimited calling plans, customized and flexible plans!

All you need to do is allow your VoIP phone to occupy it's space and it'll show it's magic to you!


Contact:


IP Momentum,
Web: www.ipmomentum.com
Email: info@ipmomentum.in
Toll-Free: 1800 11 2583