Friday, 26 May 2017

How do VoIP services exactly work?

One of the latest trends for a long time now, VoIP services is still not known to a lot of us. And, that's just fine. VoIP is the way to change our perceptions about long- distance calling! With VoIP services, you can send out small data packets over the phone or any other medium via the internet. VoIP is the most beneficial style to make free phone calls as you can bypass several additional charges and evolve with technology as well.

VoIP is an exceptional, revolutionary technology and has immense potential to overcome major problems like expensive overseas, local calling, video conferencing and more.

VoIP is a very clever revolutionary of the wheel and has 300% capacity to uproot the traditional PSTN phone systems!

There are 3 kinds of VoIP services used commonly today:

1. ATA- Or, Analog Telephone Adapter is a way to connect your standard phone to your PC or, internet connection to ensure it's made use of with VoIP. ATA converts PSTN in to digital data transmission via the internet. VoIP providers like IP Momentum provide with affordable, unlimited VoIP calling plans all across the globe.  

2. IP phones- They're specialized phones which look like the regular phones with a cradle, buttons, handset and more. They're directly connected to the router and have all the software and hardware right on- board to handle your IP calls. Wi-Fi hotspot can be used to make calls anytime, anywhere!

3. Computer to computer- The easiest of all- there's no need pay for long distance calls! All you need is a microphone, a set of speakers, a sound card, and a high-speed internet connection. They have to pat monthly ISP fees else, they do not have any major charges.

VoIP services are an exceptional service with so many benefits to make use of. Be it their affordable calling rates to smart features like video conferencing, click to call, music on hold etc., there are VoIP providers in India like IP Momentum who guarantee all customer 98% network availability guaranteed and 24*7 customer support too.

It's a must for all of us to try and adapt to VoIP services and get in touch with VoIP vendors like these to evolve with technology. If not so, you'll get lost in the process of sticking to the past.

Contact us 

Toll Free Number: 1800 11 2583 
70/25, 80ft Circular Road,
Koramangala 4th Block,
Bangalore-560034, Karnataka

Friday, 28 April 2017

1 in 7 people are going to opt for VoIP services in 2017- True or false?

It's been predicted that over a million users are going to opt for mobile VoIP services by 2017 due to thankful reasons like dynamic technology, mobility, affordability and more.

VoIP Service Providers in India

However, in spite of VoIP services affordability factor, people may still be willing to pay for it- in fact, only a negligible will pay for VoIP services to their VoIP service providers.

According to a report by Anthony Cox, people are probably subscribing for VoIP services without planning to pay a cent for it.

However, the best VoIP service providers in India and USA, UK and several other countries, VoIP players have become more dignifies, sophisticated and more with regard to offering their VoIP services- be it business VoIP or call center VoIP or home VoIP. Also, they're finding ways to obtain profits from their services!

Following are a few findings which must grab your attention:

VoIP companies are opening their respective APIs to third parties like mobile operators to obtain revenues
4G is definitely going to accelerate mobile VoIP services sign- ups but, the overall revenues may be affected negatively

In spite of such intense competition, people are still signing up for business VoIP services due to reasons like quality video calling and efficient usage of several other smart features which VoIP solutions provide us with

VoIP has several benefits which no other service can provide with like unlimited calling plans VoIP, smart features like messaging over IP, holiday numbers, call forwarding, click to call, music on hold and more. In fact, the beauty of VoIP is that they're priceless- call centers, who barely make any profits can also make benefits by buying toll- free numbers, vanity numbers, etc.

It's just sad how we all want everything for free and have still not reached the level where we've let gone off PSTN services which are way more expensive and no-so-user-friendly and are probably going to take a long long time to make sure everyone switches to VoIP services!

Contact us

Toll-Free Number: 1800 11 2583 
70/25, 80ft Circular Road,
Koramangala 4th Block,
Bangalore-560034, Karnataka 

Monday, 10 April 2017

5 Reasons For Choosing VoIP Services

VoIP or, VoIP over Internet Protocol had an aim- to help all communicate all across the globe without any network glitches and to make affordable calls. The beauty of VoIP is it's phone bills- they're affordable and several VoIP service providers provide with unlimited VoIP calling plans.

Yes, VoIP services do have a couple of drawbacks which can be ignored to enjoy the most affordable, quality- oriented calling services.

Reasons To Choose VoIP

Following are 5 reasons for choosing VoIP services:

1. Make huge savings

Remember, the good, old yet, super expensive PSTN services? Yes, it was a milestone for us but, the new milestone is VoIP. When it comes to PSTN services, the bill is issued on the basis of a number of minutes spent on talking whereas, VoIP service providers in India and other countries provide with unlimited calling plans VoIP, making sure they pay only a certain, minimal amount and talk overseas endlessly! Studies have shown that, compared to using a PSTN line, using VoIP can potentially make you save up to 40 % on local calls, and up to 90 % on international calls.

2. Simultaneous conversations

There are several VoIP providers in India who have come up with several smart features, one of them being video conferencing, and more which help multiple people communicate at a time. It can vary from more than 1 person to an entire team! VoIP compresses data packets during the process of transmission, making sure more data can be handled by the carrier.

3. Multiple smart features

Be it business VoIP or call center VoIP solutions, smart features are always a plus point for your businesses. Be it the voice mail feature or, click to call, music on hold, call forwarding and more, it's always a plus point because, you don't have to waste money on flying overseas or, you don't have to get up just to talk to a co- worker and more! You can save up on a lot of time just by making good use of these smart features.

4.Efficient usage of bandwidth

Did you know, about 50% of a voice conversation is all about silence? VoIP fills the empty gaps with data to save up on space, to prevent wastage. VoIP services have the ability to save up on space, compress data and more, preventing wastage of any resource you're making use of while communicating.

5. Flexible network layout

VoIP is not too specific with regard to its topology- however, VoIP services are best used when there is a high-quality Wi-Fi connection. While using VoIP, PSTN services' complexities are eliminated, bringing in the great management of data packets and more. Also, there's less equipment management.

VoIP providers are emerging today but, very few are quality- oriented.Yes, all VoIP service providers provide with the features mentioned above but, due to glitches like bad wi-fi connection and more, your VoIP services don't work out well.

Sunday, 19 March 2017

A small business VoIP phone service provider with big features- Which are those?

Not every business has an edge with regard to popularity, name and more. But, there are some small business VoIP service providers you there with these incredible VoIP solutions. Yet, it's not been up-scaled yet. As a customer, all you need is ease in settling down with the system. Here are a few features and must- criteria's which need to be focused down to while opting for you business VoIP provider. 

VoIP Features IP Momentum

Quality of Service- QoS, as the name suggests shall allow routers to prioritize- choose specific kinds of data traffic, ensuring high-quality service. This simple setting is very dynamic or can act on it's own and can transform any old basic router into a wonderfully capable device!

Dual bad wireless support- Be it 5 GHz or, 2.4 GHz, this dual band has the capability to transmit on 2 different frequencies. The traffic is very much separate, not cluttered even a bit. Yes, tri- band is the in- thing but, it's expensive. So, why not go for the dual band wireless support and make your office fit for all devices one just one router!

Solid number of LAN ports- Number of ports equal to number of devices which can be hardwired. Therefore, the ports too will be merrier. Gigabyte LAN ports are perfect for companies who aim big, are looking for great reliability and a boost for extra speed too

1 WAN port, please?- Wide Area Network is all about multiple LANs in different locations. A router, connected to LAN to the WAN is what's going to do the trick! Multiple WAN ports allow room for extra features like Load Balancing, WAN Backup and more

VLAN Support- VLAN or Virtual Local Area Network is a group of devices connected with one or more LANs. VLAN can help businesses separate their devices as per their departments or networks. For instance, take HR- it'll have it's agents connected with one another via VLAN.

Bottom line being, VoIP services are essential for businesses to expand- be it within the city or country or all across the globe- great inter connectivity are one of the reasons behind each MNCs success. For instance, you are calling from India, you wish to get in touch with the headquarter of your company which is in USA- It's only via business VoIP services that the communication will be success as, emails can be deceptive and verbal or video communication are way better than other kinds if, you can't get in touch with the people you been wanting to contact.


IP Momentum
Toll-Free Number: 1800 11 2583 
70/25, 80ft Circular Road, 
Koramangala 4th Block, 
Bangalore-560034, Karnataka 

Monday, 13 March 2017

The Profit Crisis- Is it Really A Crisis?

Well, the way businesses are going today, it seems like there is a major profit crisis issue. In fact, a study recently found that of the 28 million small businesses in the US, about 83% are not profitable. This is the case only in the USA. Imagine the rest of the countries like India, UK and more. The statistics mentioned above can say one thing for sure- small businesses are likely to close leading to reducing job opportunities and no income for millions of people, families, etc. 

IP Momentum VoIP Crisis

How is it that majority of small businesses are failing to make profits? Turns out, it's all about the profit mindset. It's usually strategised for them as the 'bottom line' or the 'year- end profit.' Profit is considered to be the amount paid post paying all the bills. 

The problem here is, nothing is really left over. Profit is considered to be the final countdown or, a long last achievement. Well, profit ain't waiting for you to arrive, it'll be someone else's if you don't make it!

What small businesses need today is business VoIP phone service- VoIP solutions are just what you need. Why? Well, not only is it an investment, it's a great way for you to save in the long run. Not just save, save big! 

If you're a call center start- up, go for call center VoIP solutions. Remember, you have to make multiple calls outside India and it's going to cost you a lot if you do not sign up for VoIP services. You can choose global unlimited VoIP calling solutions wherein, you can make unlimited calls all across the globe at the most affordable rates. 

Also, you need perspective to solve this crisis- a new one. Your way of perceiving matters must change, every single bit of revenue shall contribute to your company's growth, giving you huge profits in the long run!

You can keep a certain amount as your profit. But, how will you pay your bills? Don't you worry- you’ll find a way out. You may end up drumming up more business or, find a better way to make things work!

As an entrepreneur, you must know how to get in touch and buy the best VoIP service or, succeed and make sure payments are made and profits are taken care of too. If you want your business to thrive, you've got to work towards it, make compromises and this and that. 

Owe it to yourself, your company your people, your family!

Adopt the newest aim- profit comes first!

Contact us 

Toll Free Number: 1800 11 2583 
70/25, 80ft Circular Road, 
Koramangala 4th Block, 
Bangalore-560034, Karnataka

Sunday, 26 February 2017

5 Major Benefits of Call Center VoIP Solutions

Call centers have so much work- why not help call centers obtain maximum profits, enjoy hard work? Here are 5 major benefits if call centers switch to VoIP service providers in India. VoIP solutions are very affordable, cost- effective, and does not need too much investment for great results!

There are several benefits to call center VoIP services. However, following are the 5 major benefits of call center VoIP solutions

Scalability- Growth now is just a phone call away! The beauty of VoIP for call centers is that they are very flexible- you may have to upgrade your VoIP software's once in a few years and that is the last thing you'll have to do post years of expansion and success. You VoIP service provider needs to grow with you which by the way, it's capable of!

Affordability- Call center VoIP is very affordable in comparison to PSTN services. Be it the monthly payments or, maintenance or up gradation costs, it's all affordable. Also, their global unlimited calling plans are the best!

Accessibility- Call centers' equipments can be confusing and daunting especially, when it comes to multiple calls! But, VoIP providers take most responsibilities and lighten the shoulders of VoIP service providers in India! The VoIP provider shall make sure that he provides you with the most accessible VoIP solutions!

Reporting- Well, what's the heart of any call center? It's the phone calls, right? So, with effective and accurate tracing and reporting shall help you work on each employee of your call center. Look for the right provider of VoIP in India to help you track down each movement of your employee at work!

Smart features- Well, it's essential for call centers to have fun. Which is why, call center VoIP providers are providing them with several smart features which are fun to use and very essential too- features like click to call, music on hold, predictive dialing and more! Also, do not settle for options you need- explore- see which feature may make you huge. For instance, look at the video conferencing feature or, messaging over IP feature- the probably are not needed in any call center. However, what if you want to make yourself available to your callers using any mode of communication you wish to?

You need to have an open mind for everything- especially, call centers.  This is an expanding business. People are increasingly joining call center. However, they're not being able to stay back due to the right kind of employee engagement. 

Remember, you respect your employees, they’ll respect you back!

Make the most out of VoIP services and see the change. 

Contact us:

Toll Free Number: 1800 11 2583 
70/25, 80ft Circular Road, 
Koramangala 4th Block, 
Bangalore-560034, Karnataka 

Monday, 20 February 2017

How Call Center VoIP Solutions Enhancing Medium And Small Scale Businesses

Call centers, my friends are not just about expensive infrastructure or rows and rows of cubicles! Today, call centers are referred to as a set of features that aims towards great management of call flow, efficiency and more. All thanks to call center VoIP solutions, all sizes of businesses can benefit from this wonderful technology at affordable rates!

A call center today will definitely save you lots of money-

There was a time when call centers were meant for only he, well- established businesses. Call centers were considered to by lavish expenses due to their expenses and this and that. Now, that ain't really the case, all thanks to VoIP for call center. It helped employees connect with one another, get in touch with them when in doubt, while talking to clients, video conferencing and more. Don't you worry- it's all affordable! With several VoIP service providers in India, you can enjoy global unlimited VoIP calling plans, UK toll- free numbers and more! All this leads to increased mobility, lower hardware costs and more. Also, with the introduction of VoIP headsets, employees now are able to walk around freely, not damage their bodies and multitask well, leading to great productivity!

VoIP for call center has several features which are great, aiming to improve the productivity of call centers as a whole:

Call center reporting- It's all about real- time monitoring of key metrics, agent performance and more! It helps in the generation of reports, which are used for call center performance, individual contribution and more! Make the most out of accurate prediction of call flow and help your employees rise above all, leading to great customer engagement, brand loyalty and image too
Call Queues- This feature allows businesses to route calls to the right place or department or team. It reduces wastage of time, development of accuracy, great professionalism and more!
Business integration- It helps integrate various business tools in one to create a huge, powerful platform! The 3rd party applications like CRM software are capable of transferring data efficiently

At the end of the day, no matter how good your VoIP service provider is, your employee engagement, satisfaction and more matter the most- it's essential for businesses, irrespective of their sizes to know that businesses run because of them and it's a must to keep them happy. Only then will they keep the clients happy- it's like a chain!